The advantages of «online dispute resolution» and regulations in Russia
( Pp. 197-200)

«Online dispute resolution» (ODR) has improved access to justice in the digital world. Online dispute resolution users benefit from faster and cheaper dispute resolution mechanisms compared to traditional litigation and «Alternative dispute resolution» (ADR). Online dispute resolution includes «Alternative dispute resolution» mechanisms that are facilitated through the use of modern Information and Communication Technology (ICT) equipment. «Alternative dispute resolution» mechanisms are known for their flexibilities and ability to take different forms depending on the nature of the dispute. Thus, «alternative dispute resolution» methods can be adapted to establish flexible «online dispute resolution» platforms for e-commerce consumer dispute resolution and «online dispute resolution» provider is an online platform that possesses the ability to deliver any «alternative dispute resolution» procedure in real-time. In Russia, online dispute resolution is somewhat limited in judicial and arbitration systems, and there is plenty of room for development. Russia's own e-commerce platform still lacks a rich legal practice. The paper attempts to analyze the advantages of the «online dispute resolution» system and research the shortcomings of «online dispute resolution» development in the Russian Federation.

Fan J.., (2020), THE ADVANTAGES OF «ONLINE DISPUTE RESOLUTION» AND REGULATIONS IN RUSSIA. Economic Problems and Legal Practice, 5 => 197-200.

Abedi, Fahimeh, John Zeleznikow, and Chris Brien. Developing regulatory standards for the concept of security in online dispute resolution systems. Computer Law Security Review 35.5 (2019): 105328. -s.2.
Loutock P. et al. Practical Impacts of the EU Regulation on Online Dispute Resolution for Consumer Disputes // COFOLA INTERNATIONAL 2016. Resolution of International Disputes Public Law in the Context of Immigration Crisis. - Nakladatelstv Masarykovy univerzity, 2016. - S. 258.
Carneiro, Davide, et al. Online dispute resolution: an artificial intelligence perspective. Artificial Intelligence Review 41.2 (2014): 214.
Mania, Karolina. Online dispute resolution: The future of justice. International Comparative Jurisprudence 1.1 (2015): 79.
Clifford D., Van Der Sype Y. S. Online dispute resolution: Settling data protection disputes in a digital world of customers //Computer Law Security Review. - 2016. - T. 32. - №. 2. - S. 273.
Makarevich M. L., Ovchinnikova A. S. Tendentsii razvitiya zashchity prav potrebiteley finansovykh uslug //Aktual nye problemy nauki i praktiki. - 2016. - №. 2. - S. 84.
Inshakova A. O., Tymchuk YU. A. TSifrovye tekhnologii al ternativnykh metodov razresheniya sporov: zarubezhnaya praktika i perspektivy primeneniya v Rossii //Pravo i upravlenie. XXI vek. - 2018. - №. 1. - S. 29.
Kratenko, Maksim, and Nelli Bugaenko. Sudebnaya praktika po grazhdanskim delam. Spory o zashchite prav potrebiteley: nauchno-prakticheskoe posobie. Litres, 2018. - S. 30.
Opredelenie Verkhovnogo Suda RF ot 10.01.2012 N 19-V11-24 Delo o priznanii okazannykh uslug po vodosnabzheniyu i vodootvedeniyu nenadlezhashchego kachestva, vozlozhenii obyazannosti proizvesti pereraschet, kompensatsii moral nogo vreda, vozmeshchenii sudebnykh raskhodov napravleno na novoe rassmotrenie v sud kassatsionnoy instantsii, tak kak treteyskoe soglashenie v sootvetstvii s p. 1 st. 7 FZ ot 24.07.2002 N 102-FZ soderzhalos v dannom dogovore, v svyazi s chem ssylka suda kassatsionnoy instantsii na dannuyu stat yu yavlyaetsya oshibochnoy.
Ovcharov A. O., Ivanova L. N., Mazin N. S. Sovremennye pravovye mekhanizmy razresheniya mezhdunarodnykh ekonomicheskikh sporov //Lex Russica. - 2018. - №. 3 (136). - C. 149.
Skvortsov, Oleg YUr evich. Arbitrazh (treteyskoe razbiratel stvo) v Rossiyskoy Federatsii. Obshchestvo s ogranichennoy otvetstvennost yu Izdatel stvo YURAYT, 2019. - S. 28.
Rule, Colin. Designing a Global Online Dispute Resolution System: Lessons Learned from eBay // U. St. Thomas LJ 13. -2016. - C. 354.

online dispute resolution, protect consumers’ rights, alternative dispute resolution, online arbitration.