MEDIATION AS THE MAIN WAY TO PROTECT THE RIGHTS OF CONSUMERS OF FINANCIAL SERVICES IN THE PHILIPPINES
( Pp. 61-65)
More about authors
Ivanovskaya Natalia V.
kand. yurid. nauk, docent, docent kafedry grazhdanskogo prava i processa i mezhdunarodnogo chastnogo prava
RUDN University Law Institute
RUDN University Law Institute
Abstract:
He article notes that the Central Bank of the Philippines, based on the Consumer Rights Protection Act 1992 and the Central Bank of the Philippines Act 1993, developed a special dispute resolution mechanism related to the provision of financial services to consumers. In April 2018, at the Round Table held at the Ministry of Commerce and Industry of the Philippines, the main ways of resolving disputes related to consumer protection were discussed. These methods included mediation and quasi-litigation of the dispute. The general procedure for alternative dispute resolution in the Philippines is determined by the Rules adopted by the Supreme Court of the Philippines (Supreme Court) and the Department of Justice (for example, the Special Rules for Alternative Dispute Resolution approved by the Supreme Court in 2009). Court on Alternative Dispute Resolution). It was emphasized that in the Philippines there are no special regulations governing the protection of the rights of consumers of financial services and products. Although examples of such acts in other areas are available.
How to Cite:
Ivanovskaya N.V., (2019), MEDIATION AS THE MAIN WAY TO PROTECT THE RIGHTS OF CONSUMERS OF FINANCIAL SERVICES IN THE PHILIPPINES. Gaps in Russian Legislation, 3 => 61-65.
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Artemyeva Yu.A., Ivanovskaya N.V., Voykova N.A., Frolova E.E. War to the bitter end or finally a compromise Prospects for court approval of tax dispute settlements with the participation of entrepreneurs in Russia. // Indian Journal of Science and Technology. 2016. T. 9. № 36. S. 1-8.
Razreshenie finansovykh sporov v stranakh ATR (Avstraliya, Gonkong, Indiya, Indoneziya, Kitay, Malayziya, Novaya Zelandiya, Singapur, SSHA, Tailand, YAponiya). Monografiya. Pod red. E.E. Frolovoy i E.P. Ermakovoy. M. Izd. Infotropik Media, 2019.
Artem eva YU.A. Administrativnoe razreshenie publichno pravovykh sporov v KNR.// Nauchnyy zhurnal Aprobatsiya №7 (34) 2015g.S. 24-26.
Artem eva YU.A. Pravovye osnovy deyatel nosti nebankovskikh kreditnykh organizatsiy.// Mir ekonomiki i prava №9 2014g. S. 69-73.
Protopopova O.V. Pravovoe regulirovanie finansovoy sistemy Avstralii// quot;Probely v rossiyskom zakonodatel stve quot;. M, 2018, № 3. S.180-183.
Rusakova E.P. Mediatsiya i arbitrazh v TSentre po razresheniyu finansovykh sporov v Gonkonge (Financial Dispute Resolution Centre (FDRC)). Sotsial no-politicheskie nauki, 2018, № 2, S. 400-402. (VAK)
Frolova E.E. Finansovaya sistema YAponii: pravovoe regulirovanie sporov mezhdu postavshchikami i potrebitelyami finansovykh uslug MIR (Modernization. Innovation. Research), 2018, 9(1). S.67.
Angara Edgardo. Protecting Filipino consumers. April 19, 2018//BusinessMirror. URL: https://businessmirror. com.ph/2018/04/19/protecting-filipino-consumers/ Data obrashcheniya 29.01.19.
Consumer Assistance Mechanism// Central Bank for the Philippines. URL: http://www.bsp.gov.ph/about/ advocacies fin cam.asp Data obrashcheniya 31.01.19.
Consumer Protection Online. URL: https://www.dti. gov.ph/roadmap/infrastructure/consumer-protection-online Data obrashcheniya 01.02.19.
DOJ Opinions No. 69 Series of 1993 and No. 32, Series of 1994. URL: https://www.doj.gov.ph/opinion. html y 1994 Data obrashcheniya 28.01.19.
DTI-DOH-DA Joint Administrative Order (AO) No. 1 SERIES OF 2008. SUBJECT: Rules and regulations for consumer protection in a transaction covered by the Consumer Act of the Philippines (R.A. 7394) through electronic means under the E-Commerce Act (R.A. 8792) URL: https://www.wipo.int/edocs/lexdocs/laws/en/ph/ph157en.pdf Data obrashcheniya 01.02.19.
Elena Petrovna Ermakova, Ekaterina Petrovna Rusakova, Elena Vitalievna Sitkareva, Evgenia Evgenevna Frolova. Main Components of Protecting Consumers of Financial Products in Asian-Oceanic (APAC) Countries// International Journal of Engineering and Technology (UAE) (ISSN2227524X-United Arab Emirates-Scopus) (DOI: 10.14419/ijet.v7i4.38.24343) Published on:, Vol. 7, No 4.38 (2018). P. 157.
Handbook on consumer laws covering bsp-supervised financial Institutions // BANGKO SENTRAL NG PILIPINAS. URL: http://www.bsp.gov.ph/downloads/regulations/consumerlaws.pdf Data obrashcheniya 31.01.19.
Handbook on Consumer Laws// BANGKO SENTRAL NG PILIPINAS. URL: http://www.bsp.gov.ph/downloads/ regulations/consumerlaws.pdf Data obrashcheniya 25.01.19.
GR No. 189655 - Supreme Court of the Philippines. URL: http://sc.judiciary.gov.ph/jurisprudence/2011/april 2011/189655.htm Data obrashcheniya 30 01.19.
Matrix of Consumer Agencies and Areas of Concern// Department of trade and industry. URL: https://www.dti.gov.ph/consumers/complaints Data obrashcheniya 31.01.19.
Office Order No. 154, Series of 2010, Rules of Procedure for IPO Mediation Proceedings. URL: Data obrashcheniya 29.01.19.
Perez Ernesto V. Impact of consumer protection laws and regulations //Round Table Discussion on Sustainability Reporting Indicators. 23 April 2018. URL: http://www.sec.gov.ph/wp-content/uploads/2015/10/RO-UNDTABLE-DISCUSSION-ON-SUSTAINABILITY-REPO-RTING-INDICATORS.pdf Data obrashcheniya 31.01.19.
Republic Act No. 7653, the New Central Bank Act, on 14 June 1993. URL: http://www.bsp.gov.ph/down-loads/regs/New Central Bank Act.pdf Data obrashcheniya 31.01.19.
Rules of Court on Alternative Dispute Resolution URL: http://oadr.doj.gov.ph/documents/a-m-no-07-11-08-sc-special-rules-of-court-on-alternative-dispute-resolution/ Data obrashcheniya 31.01.19.
The Consumer Act of the Philippines (Republic Act No. 7394, April 13, 1992). URL: http://www.bu.edu/bucflp-fig/files/2012/01/Consumer-Act-No.-7394-of-the-Philippines.pdf. Data obrashcheniya 28.01.19.
Wynn Pakdeejit. The Philippines - Dispute Resolution Guide 2016. URL: http://www.conventuslaw.com/re-port/the-philippines-dispute-resolution-guide-2016/ Data obrashcheniya 31.01.19.
Artemyeva Yu.A., Ivanovskaya N.V., Voykova N.A., Frolova E.E. War to the bitter end or finally a compromise Prospects for court approval of tax dispute settlements with the participation of entrepreneurs in Russia. // Indian Journal of Science and Technology. 2016. T. 9. № 36. S. 1-8.
